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Immediate answers, fewer repetitive requests
For check-in, parking, policies, and services, guests find the key information right away and your team spends less time answering the same questions.
Turn more website visits into direct bookings.
AI concierge for hotels and independent properties.
Responds to guests immediately, reduces requests for the team, and increases direct bookings.
Works on your real website. No layout changes.
Test it privately, then make it visible when you're ready.
Real demo
LIVE SITES
Real properties using Concierge Genius
See how it works on real hotel websites.
Villa Aglaia
villaaglaia.com
“Since adding the concierge, guests find information right away and we receive far fewer requests, so we can focus better on the guests who are actually on property.”
Alberto D'AnnaVilla AglaiaVisit live site ↗
Relais Castelnuovo
relaiscastelnuovo.com
“Guests stay on the website, direct bookings have grown by 25%, and the team works with less stress.”
Antonio PetrellaRelais CastelnuovoVisit live site ↗
What changes with Concierge Genius
It does more than add a chat to your website: it removes repetitive questions, gives more visibility to useful services, and helps guests book without leaving your site.
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More visibility for extras and services
Transfers, experiences, upgrades, and useful services appear at the right moment, without your team having to explain them every time.
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More direct booking opportunities
When the website answers clearly and reassures quickly, more guests stay on your site and book without going to Booking.com or other OTAs.
Go live in minutes
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Start your 14-day free trial
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You’ll receive your license key by email and use it during onboarding to configure the concierge on your website.
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Go live in minutes.
Simple setup. If you need help, we can help you.
Pricing
Starter
Starter
€29 / month€290 / year (2 months free)
For B&Bs and small properties
1 domain per license
Pro
Pro
€59 / month€590 / year (2 months free)
For boutique hotels
1 domain per license
Scale
Scale
€99 / month€990 / year (2 months free)
For high-traffic properties
1 domain per license
FAQ
How is billing handled?
Checkout, billing, and subscription management are handled by Lemon Squeezy, our certified merchant-of-record partner for secure payments and subscriptions. You can manage or cancel your subscription at any time from the related customer portal.
Can I cancel anytime?
Yes. You can cancel anytime through your Lemon Squeezy customer portal.
How does the trial work?
Start a free 14-day trial on your real website. If you prefer, you can keep the concierge visible only to you and your team while you test it, so guests do not see it yet. The subscription starts after the trial unless you cancel.
What happens if I hit usage limits?
When your plan’s AI allowance is reached, some AI functionality may switch to a limited mode until your allowance resets or you upgrade.
Will it work on my website?
Yes. After onboarding, we send you the WordPress plugin, the iframe option, and the direct link to the hosted concierge. That means it can go live in minutes on virtually any website, and the direct link can also be turned into a QR code for rooms, reception desks, or printed material.